1. Introduction
At HaB (Hire a Bodyguard), we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform (mobile app and website: www.hireabodyguard.io). By using HaB, you consent to the practices outlined in this policy.
2. Information We Collect
We collect different types of information to provide and improve our services, including:
2.1 Personal Information
- Name, email address, phone number.
- Government-issued ID (for bodyguards).
- Payment details (processed securely by third-party payment gateways).
2.2 Usage Data
- Booking history and service preferences.
- Communication logs (in-app messaging, support requests).
- Location data (for real-time tracking of security personnel, with user consent).
2.3 Device & Technical Information
- IP address, browser type, and operating system.
- App usage patterns and crash reports.
3. How We Use Your Information
HaB uses the collected information to:
- Verify user identity and ensure security compliance.
- Facilitate bodyguard bookings and service management.
- Process payments securely through trusted gateways.
- Provide customer support and respond to inquiries.
- Improve platform functionality and user experience.
- Ensure compliance with legal and regulatory obligations.
4. Data Protection & Security
- All personal data is encrypted using industry-standard security protocols.
- Payment transactions are handled through PCI-DSS compliant third-party providers (Paystack, Flutterwave).
- User accounts are protected with multi-factor authentication (MFA) where applicable.
- We conduct regular security audits and penetration testing to safeguard against threats.
5. Data Sharing & Third-Party Services
We do not sell or rent user data. However, we may share information in the following cases:
- With verified third-party KYC providers (Jumio, Onfido, Veriff) for identity verification.
- With law enforcement authorities when required by legal or security concerns.
- With payment processors to facilitate transactions.
- With cloud service providers (AWS, Google Cloud) to store and manage data securely.
6. User Rights & Data Control
Under NDPR (Nigeria) and GDPR (EU), users have the following rights:
- Access & Correction: Users can request a copy of their personal data or update their details.
- Data Deletion: Users can request account deletion, subject to legal retention policies.
- Opt-Out: Users can choose not to receive marketing communications.
- Data Portability: Users can request their data to be transferred to another service provider.
7. Retention Period
- We retain user data as long as necessary to fulfill service obligations.
- Transaction and compliance records are stored for a minimum of 5 years as required by law.
- Location data is stored temporarily and deleted once no longer needed.
8. Cookies & Tracking Technologies
- We use cookies to improve user experience and platform functionality.
- Users can manage cookie preferences in their browser settings.
9. Policy Updates & Amendments
HaB reserves the right to update this Privacy Policy at any time. Continued use of the platform after updates constitutes acceptance of the revised terms.
10. Contact Information
For privacy-related inquiries or data requests, contact us at:
- Email: support@hireabodyguard.io
- Website: www.hireabodyguard.io
- Phone:
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By using HaB, you acknowledge and accept this Privacy Policy.
HaB – Security On Demand. Anytime. Anywhere.